Terms of Service

Wersja polska →Last updated: 17 August 2026

This document sets out the rules for using Kanalytics. It is written in plain language on purpose. By creating an account you accept these terms.

1. Who provides the service

The service is provided by the owner of Kanalytics, operating at kanalytics.wieniu.com, based in Poland (European Union). For any matter, contact wieslawbiuro04@gmail.com. We reply within two working days.

2. What Kanalytics is

Kanalytics is an analytics dashboard for people who run YouTube channels — creators with more than one channel, and the agencies and freelancers who manage channels for clients. It lets you view statistics for several channels in one place, track their history, plan publications, read and reply to comments, upload videos, and generate reports to send to a client.

Data comes from the YouTube APIs provided by Google. We are not affiliated with Google or YouTube and we do not act on their behalf.

3. Your account

• You create the account yourself with an email address and a password. You must be of legal age.
• The email address must be real — we send account-related messages to it, including the link to reset a forgotten password.
• Keeping your password secret is your responsibility. If you suspect someone has learned it, change it immediately in the dashboard and write to us.
• One person or company may hold one account. Team accounts (several users in one workspace) are created by the owner of the main account.

4. Connecting YouTube channels

To use some features you connect your YouTube channel through Google sign-in. The permissions we request and exactly how each one is used are described in our privacy policy.

You can disconnect a channel at any time in the dashboard, and independently revoke our access on Google's side at myaccount.google.com/permissions.

5. What is not allowed

• Connecting channels you have no rights to or authorisation for.
• Sharing your account with third parties, other than through the team accounts the service provides.
• Using the service to send spam or content that is unlawful or breaches YouTube's own terms.
• Attempting to bypass security measures, plan limits, or to access other users' data.
• Scraping the service automatically, or loading it in a way that disrupts it for others.

Breaching these rules may lead to suspension or removal of the account. For obvious and serious breaches we may act immediately; otherwise we contact you first.

6. Availability

We aim to keep the service running without interruption, but we do not guarantee uninterrupted availability. Outages may result from maintenance, faults, or unavailability of the YouTube APIs, which is outside our control. We give advance notice by email of planned downtime longer than one hour.

Some data is fetched once a day, so figures in the dashboard may differ from what YouTube Studio shows at a given moment. That is how the service works, not a fault.

7. Payments

The service is currently provided free of charge, in the period before paid plans launch. We charge nothing and do not ask for card details.

Before payments launch we will extend these terms with commercial conditions: prices, billing periods, cancellation rules, and information about the fourteen-day right of withdrawal available to consumers. We will notify you of that change by email in advance, and continued use of paid features will require separate acceptance.

8. Liability

The service is an informational and supporting tool. We take care that the data presented is correct, but it comes from the YouTube APIs and we are not responsible for its completeness, nor for decisions you make based on it.

We are not responsible for the consequences of actions you perform through the service — in particular for the content of videos you upload and replies you publish. Every such operation requires your explicit click and you are its author.

We are not liable for damage resulting from your failure to observe these terms, from sharing your password with third parties, or from decisions Google or YouTube make about your channel.

These limitations do not exclude or limit liability to the extent it cannot be excluded under applicable law, in particular towards consumers.

9. Cancelling and deleting your account

You may stop using the service at any time, without giving a reason. In the dashboard, under the ⚙ button, you will find "Download my data" and "Delete account". Deletion is immediate and irreversible — it removes account data, connected channels, and saved reports.

It is worth downloading your data before deleting the account. Retention and backup details are in the privacy policy.

10. Complaints

Send complaints to wieslawbiuro04@gmail.com. Describe the problem and which account it concerns. We respond within fourteen days of receiving the complaint.

Consumers may also use out-of-court complaint procedures, including the European Union's online dispute resolution platform.

11. Changes to these terms

We will notify registered users by email, at the address given at sign-up, of any material change to these terms, at least fourteen days in advance. If you do not accept the change, you may delete your account within that period.

12. Governing law

Matters not covered here are governed by Polish law. Nothing in these terms limits rights granted to consumers by mandatory provisions of law.